Community Resilience
Severe weather, flooding, power cuts and other emergency situations can affect us all at one time or another. The advice on this page will ensure you are prepared for a situation you may find yourself in.
If you are in immediate danger call 999.
Before An Emergency Arises
Make an emergency plan to prepare you and your family for an emergency using our household emergency plan template below.
- Make a list of any medication you or your family take.
- Keep a list of emergency contact numbers and insurance numbers.
- Make sure that important documents and emergency supplies are kept out of the way of flood water, this could be in a fireproof box or external hard drive with a recent back-up from your computer.
During An Emergency
Use social media to keep up with emergency information.
- BBC Breaking News on Twitter
- Northern Echo on Twitter
- Met Office on Twitter
- Environment Agency on Twitter
- Durham Police on Twitter
Local Radio Stations
- BBC Radio Newcastle (95-96fm,103.5-104.5fm)
- BBC Radio Tees (95fm)
- Metro (102-103fm, 97.1fm)
- Capital North East (105-106fm)
- Bishop FM (105.9fm)
- Sun FM (103.4fm)
Grab Bags
It is important to keep a bag full of important items that you might need if you are evacuated from your home in an emergency. Items may include :
- Medication
- Important documents
- Toiletries
- Mobile phone and charger
- Cash and credit cards
- Warm clothing
- Bottled water and read - to - eat food
- Baby food and care items where necessary
- First aid kit
- Wind up battery torch and radio
Power Outage
The following items may be useful in case of a power cut.
- Wind up torches
- Battery powered light sources
- Tinned food
- Ready to eat food which doesn't require heating
- Antibacterial wipes
- Portable power bank
- Extra blankets/foil blankets
- Hot water bottles
- Bottled water
- First aid kit
Check out Northern Powergrids website for the most up to date information and advice on power cuts : www.northernpowergrid.com/power-cuts-home
Priority Service Registers
Utility companies each have their own free, vulnerable persons register. If you feel necessary, sign up below to ensure you are on the priority service list in an incident :
Northern Powergrid : https://www.northernpowergrid.com/care
Northern Gas Networks : https://www.northerngasnetworks.co.uk/network-supply/priority-customers/
Northumbrian Water : https://www.nwl.co.uk/priority
For further information please visit : https://www.ofgem.gov.uk/getting-extra-help-priority-services-register