In an emergency dial 999

Our headquarters address and opening times:

County Durham and Darlington Fire and Rescue Service Headquarters
Belmont Business Park
Durham
DH1 1TW

HQ opening times:
8.30am-5.00pm Monday -Thursday
8.30am-4.30pm Friday

Your enquiries 

We welcome all enquiries, please look at the following enquiry options: 

General enquiries:

Tel: 0345 305 8383
Email: reception@ddfire.gov.uk

Media/press enquiries:

Email: comms@ddfire.gov.uk

Business fire safety enquiries:

Tel: 0325 223 4221
Email: businessfiresafety@ddfire.gov.uk
Report a Business Fire Safety Concern

Community Safety enquiries, including arranging a visit from fire crews, career talks, or safety education:

Tel: 0325 223 4221
Email: csenquiries@ddfire.gov.uk

Please be aware emails are not monitored 24/7 and may be blocked by our security filters, please call for assistance if you do not receive a reply. 

Comments, compliments and complaints

If you would like to get in touch with a comment, compliment or complaint please complete our online form.

Find out more details about our Comments, Compliments and Complaints process.

Freedom of information requests

Follow this link for further details about making a request for information

Our Training Centre address and contact information is:

County Durham and Darlington Fire and Rescue Service Training Centre
Bowburn Industrial Estate South
Bowburn 
Co Durham
DH6  5AD

Tel: 0191 377 7960