Emergency contacts

The Fire Service when responding to incidents work in partnership with the following agencies.

If you live in or are visiting County Durham or Darlington, the following list contains emergency and useful numbers and/or website addresses.


County Durham and Darlington Fire and Rescue Service


Emergencies     dial 999

Non-emergencies     0345 305 8383

Website    www.ddfire.gov.uk

Dial 999 and ask for the Fire Service if:

  • you are involved in or discover a Fire
  • you discover a trapped person or if you become trapped
  • you discover spillage or leakage of harmful chemicals


Durham Constabulary

durham constabulatary logo

Emergencies     dial 999

Non-emergencies     101

Minicom helpline     0191 375 2090

Website     https://www.durham.police.uk/


Dial 999 and ask for the Police if:

  • there is a danger to life or risk of injury
  • a crime is in progress and the offender is still at the scene or has only just left
  • immediate police attendance is necessary such as when a crime is obviously about to be committed


North East Ambulance Services

neas nhs logo

The Ambulance Service is there to help you in life threatening and serious medical emergencies.

Website: http://www.neas.nhs.uk/

Dial 999 and ask for an Ambulance if:

  • Chest Pain
  • Difficulty in breathing
  • Loss of consciousness
  • Severe loss of blood
  • Choking
  • Fitting/convulsions
  • Severe allergic reactions
  • Road traffic accidents


Radio Stations

For the latest news during a major emergency, we recommend listening to your local radio station: