When you submit information to us via our website, such as participating in an online survey or submitting a Freedom of Information request, we may receive personal information about you.  This can consist of information such as your name, email address, postal address, telephone or mobile number, depending on the activity.  By submitting your details, you enable County Durham and Darlington Fire and Rescue Service to provide you with the services, activities or online content which you required.


County Durham and Darlington Fire and Rescue Service may use ‘cookie’ technology to track or record information about our website visitors. County Durham and Darlington Fire and Rescue Authority require the use of ‘cookie’ technology so that we can guarantee we present the correct information to users as they move from screen to screen.  These cookies are ‘session-specific’ and are not used to record personal information or to associate personal information with the use of County Durham and Darlington Fire and Rescue Service. County Durham and Darlington Fire and Rescue Service users who disable their web browsers’ ability to accept cookies will be able to browse our website but may not be able to successfully use all of our services.

Information about what cookies are and how we use them on our website.

What are cookies?

A cookie is a small piece of text that can be stored on your computer, phone or whatever you use to surf the Internet by the websites you visit. Cookies themselves do not contain any personal information, and we do not use cookies to collect personal information. however, cookies have many uses, but fundamentally they are used to store information about your visit.

You can find out more information about cookies at

What cookies do we use?

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By selecting 'yes', you are agreeing to cookies. By selecting 'no' does not prevent cookies being set. Please see the link below for opting out of Google Analytics.

Google Analytics

We use Google Analytics which is a service provided by Google. Google gathers anonymous data of how people are using this site and then provide us with visitor statistics, details of page views etc etc.  Google Analytics is the program we use to collect statistics from our website to show us how visitors use our site. We use the information to create reports and to help us to constantly improve the site. The cookies collect information in an anonymous form, information like the number of visitors to the site, where visitors have come to the site from and which pages they visited, but we don't get personal information, and can't track who you are. You can opt-out of being tracked by Google Analytics here.

Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

There is more information available about Google Analytics cookies, and Google offer a Google 'opt-out' plugin if you don't want their cookies to be used on your browser. You can opt-out of having making your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (gtag.js, ga.js, analytics.js, and dc.js) that is running on websites from sharing information with Google Analytics about visit activity.

In addition to the cookies set by Google Analytics, this plugin will create a session based cookie (which will expire when you close your browser) containing a single "true" or "false" value, reflecting your choice.

If you experience difficulty in accessing the website and you think it may be due to Google Analytics, please contact the Web Administrators at and discribe the problem. 

Disabling cookies

To disable cookies for Chrome browser visit;

To diable cookies for Internet Explorer visist:…

To disable cookies for Safari visit:…

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We link to videos by external sources hosted on YouTube. YouTube then add them to our site in 'privacy-enhanced mode'. Where possible we have enabled 'no cookie' for videos however, there may be videos from external sources which do not work using this method therefore if you play the video, it will add a cookie to your computer. YouTube provides more information about privacy on its website. To change video privacy settings on YouTube visit:

Third-Party Sites

The site contains links to other websites. County Durham and Darlington Fire and Rescue Authority is not responsible for the privacy practices or the content of these websites.  Visitors will need to check the policy statement of others’ websites to understand their policies.  Visitors who access a linked site may be disclosing their private information.  It is the responsibility of the visitor to keep such information private and confidential. Read more

Data Protection and Privacy Information