Partner/Professional Referrals and Training

Partnership/Professional Referral Route

If you are a professional or a partner working with a client who you think would benefit from a safety visit from CDDFRS, please fill in the attached form and email to

If you are unsure if this referral route would apply to you, please give us a call on 0345-2234221 to discuss this further.

Partnership/Professional Training - Eyes Wide Open

eye wide open logo

We are able to offer free training sessions to professional and partner organisations dealing with vulnerable service users. This training is called 'Eyes Wide Open' as we want to encourage fellow professionals to look out for fire risks whilst in the properties of those members of the public you work with.

The training discusses warning signs a person is at risk from fire and how the Fire Service can help individuals stay safe. This training usually takes place via Microsoft Teams and will take 30-45 minutes. A Teams link will be created for the training and will be sent prior to the event. There is no need for an organisation to have a license to use Microsoft Teams to be able to access this training.

If you would like to arrange a session, or have any questions about this training, please email or call 0345-2234221.

We appreciate that a online session might not be convenient for all our partners, so we have also developed a short video to give you an insight into the work that County Durham and Darlington Fire and Rescue Service complete. This can be viewed as a one off or along side one of our online sessions.

If you have any questions after viewing this video, please email or call 0345-2234221.