Our Performance

We are accountable to you, our communities, so we monitor our performance closely and set high standards for ourselves so that we will achieve our vision to have the Safest People and Safest Places. Our performance is scrutinised by the Performance Committee of our Combined Fire Authority and also by external agencies such as Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS).

Our Statement of Assurance

Our HMICFRS Performance

HMICFRS has a remit to inspect all 45 FRSs in England. The HMICFRS assessment examines the Service’s effectiveness, efficiency and how well it looks after its people. It is designed to give you information about how your local FRS is performing in these three key areas, in a way that is comparable with other FRSs across England. We are judged by HMICFRS and given ratings for each pillar: outstanding, good, requires improvement or inadequate.

Our last inspection report was published on 17 December 2019 and we were rated as good at both providing an effective and efficient service. We were rated as requiring improvement in how well we look after our people and continue to work hard to improve in this area.

You can read our full Inspection Report, and about how our Covid-19 response was judged in the documents below:

Performance Figures

For a detailed look at our statistics this section of the website provides information into the types and numbers of incidents County Durham and Darlington Fire and Rescue Service attends. Links to performance statistics can be found in the list on the right under the performance heading.

When using our reports you can click the arrows icon in the bottom right hand corner to make the report full screen, the reports are also interactive enabling you to select stations or time intervals via the filters at the top of the reports. Charts can also be clicked to filter other charts.

There are also some charts where you have the ability to "drill down" to more granular information, this is indicated by a group of arrows in the top right hand corner when your mouse pointer hovers over the chart. 

It should be noted that the reports will update once daily therefore when looking at the most current information e.g. today, there may be some incidents which will appear in the charts at the next refresh.