In an emergency dial 999
Our headquarters address and opening times:
County Durham and Darlington Fire and Rescue Service Headquarters
Belmont Business Park
Durham
DH1 1TW
HQ opening times:
8.30am-5.00pm Monday -Thursday
8.30am-4.30pm Friday
Your enquiries
We welcome all enquiries, please look at the following enquiry options:
General enquiries:
Tel: 0345 305 8383
Email: BrigadeHQ@ddfire.gov.uk
Media/press enquiries:
Email: comms@ddfire.gov.uk
Business fire safety enquiries:
Tel: 0325 223 4221
Email: businessfiresafety@ddfire.gov.uk
Report a Business Fire Safety Concern
Community Safety enquiries, including arranging a visit from fire crews, career talks, or safety education:
Tel: 0325 223 4221
Email: csenquiries@ddfire.gov.uk
Please be aware emails are not monitored 24/7 and may be blocked by our security filters, please call for assistance if you do not receive a reply.
Comments, compliments and complaints
If you would like to get in touch with a comment, compliment or complaint please complete our online form.
Find out more details about our Comments, Compliments and Complaints process.
Our Training Centre address and contact information is:
County Durham and Darlington Fire and Rescue Service Training Centre
Bowburn Industrial Estate South
Bowburn
Co Durham
DH6 5AD
Tel: 0191 377 7960