Contact us

Comments, compliments and complaints

If you would like to get in touch with a comment, compliment or complaint please complete our online form using this link:

Comments,compliments,complaints form

You can find more details on the website page using this link:

Comments, Compliments and Complaints | County Durham and Darlington Fire and Rescue Service (ddfire.gov.uk)

The headquarters address and contact information is:

County Durham and Darlington Fire and Rescue Service Headquarters
Belmont Business Park
Durham, DH1 1TW

Tel: 0345 305 8383

Email: ServiceHQ@ddfire.gov.uk
 

HQ Opening Times:
8.30am-5.00pm Monday -Thursday
8.30am-4.30pm Friday

Directions

Find us on what3words what3words map link

From the A1(M)

Exit A1(M) at Junctions 62 signposted Sunderland / Durham A690 / Consett A691. At the roundabout, take the exit heading west signposted Durham A690 / Consett A691. Leave the A690 at the first exit signposted Belmont / Dragonville / Karting Centre. At the junction turn left, signposted Belmont Dragonville. At the traffic lights turn left, sign posted Belmont Business Park, Belmont Industrial Estate. Continue for 200 metres, turn right at the junction into Belmont Business Park. Continue for 300 metres to the end of the road where our headquarters are located.

Distance from:

Durham Railway Station: 2.6 miles / 4.2 km
Newcastle Airport: 24 miles / 38.5 km
Durham Tees Valley Airport: 26 miles / 42km

In an emergency dial 999

Technical Services Centre at Bowburn
Bowburn Industrial Estate South
Bowburn, Co Durham
DH6  5AD

Training Centre at Bowburn
Bowburn Industrial Estate South
Bowburn, Co Durham
DH6  5AD

Main Reception Tel: 0191 377 7960

bowburn training centre

Directions to the Training Centre at Bowburn [PDF]

The Training Centre Visitor Guide.pdf for Bowburn training centre provides driving instructions and other useful information. 

Links to Station Contact Information

iESE Awards Gold Winner 2019 - Fire and Rescue Service