In this section you will learn about the strategies, methods, processes and guidelines that enable us to function effectively, monitor and measure our performance, and provide you with an accountable and transparent service that is continually improving and reflective of your needs.
The publications are available in PDF format below.
Please read this year's consultation document:
And follow this link to answer our consultation questions.
Below is a video explaination of question three:
If the above video link is not working please click here
Three year strategic plan 2015/16 - 2017/18