Free Safe and Wellbeing Visit

Keep You and Your Loved Ones Safe

Safe and Wellbeing Visit Request

Due to the current situation around Covid-19, our Safe and Wellbeing Visits have had to temporarily change format. We are now in a position to offer this service by telephone, where we can give out basic advice around fire safety in the home. We also have guidance on this website, as well as the video below. As we return to normal routine, standard in-person visits will recommence and appointments will become available. If you would like a telephone Safe and Wellbeing Visit, please call us on 0345 223 4221.

Referrals from our partner agencies for high or very high risk people are encouraged and still accepted, with home visits still possible in certain circumstances.

Take a look at our short Safe and Wellbeing video with advice on making you and your family safer in your home 

Watch our short video which will show you the potential risks in your home and give some valuable advice on what you should do to keep your home and families safe.

Tyne and Wear Fire Service have produced a video explaining Home Fire Safety for Deaf and Hard of Hearing.


After your Safe and Wellbeing Visit 

After your Safe and Wellbeing Visit, you will be asked to complete a feedback form. Please complete the form located here.   (Note: Only to be completed if we have attended your property in person)