A young woman was rescued from a house on Willow Road, Darlington on Tuesday night (18 December) after a fire broke out in the kitchen.
The fire quickly spread through the house and the woman became trapped in a loft room, immediately alerting the fire service just after 8.00pm.
The control operator advised of fire survival techniques, ensuring the woman, who was clearly distressed, remained calm and keeping her as alert as possible until a crew arrived.
Four fire engines from Darlington, Newton Aycliffe and Bishop Auckland attended the scene quickly rescuing the woman who was then taken to hospital to be treated for smoke inhalation. Crews fought the fire for more than an hour, visiting the house again later that night to make the property safe.
Graeme Metcalf, Emergency Response Group Manager, said: “The professionalism of our control room staff and the swift action of our crews ensured a successful end to what could have been a very serious incident.
“I could not be prouder of the personnel involved. All of our firefighters and operational staff train day in, day out to make sure the service we provide to communities is at the highest level.
“I would also like to encourage everyone to test their smoke alarms and ensure all fire doors are closed, our crews can carry out a fire safety check in your home, offering fire safety advice and installing free smoke alarms.” To book a Safe and Wellbeing Visit call 0845 2234 221